Duties included to the US. Free worldwide shipping over $300.
Duties included to the US. Free worldwide shipping over $300.
If you have questions, don't hesitate to contact us: care@drharness.com
Common questions about delivery, duties, returns, and exchanges
Yes. We ship to the USA, Canada, Europe, the UK, and the rest of the world. Your available shipping options and the exact cost are shown automatically at checkout based on your destination.
Standard shipping starts at $25 and is free on every order over $300, worldwide. Express delivery is a flat $50 to all destinations. The exact rate for your country is calculated at checkout.
Orders are processed within 1 to 4 business days. After that, Standard delivery takes 5 to 9 business days depending on your region, and Express takes 3 to 5 business days. You can find full details on the Shipping Policy page, and you will receive a tracking link in your shipping confirmation email.
If you are in the United States, no. All duties and taxes are already included in the price you pay, and nothing extra is collected on delivery. For all other countries, orders ship with duties unpaid, so any local customs fees or taxes are set by your country and are paid by the recipient on delivery.
Every order ships in plain, unbranded outer packaging with no description of the contents on the outside. What is inside stays private between you and us.
Yes. Most items can be returned or exchanged within 14 days of delivery, as long as they are unworn, in original condition, and with all tags, seals, and packaging intact. For hygiene reasons we cannot accept returns on panties, pasties, stockings, socks, and gloves, on fully custom orders, or on orders placed at a 30% or greater discount. Please email care@drharness.com before sending anything back and we will guide you through it. Read our full Returns and Exchange Policy for more detail.
Please contact us at care@drharness.com within 7 days of delivery and include a photo of the issue. We will arrange a replacement or a refund, whichever you prefer.
Once your order ships you will receive a confirmation email with a tracking link, and tracking is also available in your account.
Common questions about sizing, payment, gifts, and changes to your order
Each product page includes a detailed size chart, and we recommend measuring yourself before ordering. Because many pieces are made to order, our team may reach out to confirm your measurements before production so the fit is right.
Yes. A large part of what we make is crafted to order, and we can adjust sizing on many pieces. If you need something tailored to your measurements, email care@drharness.com and we will walk you through the options.
Most orders can be cancelled within 24 hours of placement for a full refund. After 24 hours production has usually begun: textile pieces can still be cancelled with a 90% refund, while leather pieces are made to order and may no longer be cancellable. Contact us right away at care@drharness.com and we will do our best to help.
We accept all major credit and debit cards along with the express checkout options shown at checkout. Every transaction is processed securely, and your payment details are never stored by us.
Yes. All orders ship in discreet, unbranded packaging, and you can add a personal note at checkout. We can ship a gift directly to the recipient anywhere in the world.
Yes. Digital gift cards are available and can be used on any piece in the collection. They are delivered by email after purchase.
Common questions about our materials, craft, fit, and care
Our leather pieces are made from genuine Turkish leather, selected by hand and crafted in our own atelier in Istanbul. We use solid, custom hardware built to last rather than to be replaced.
Yes. Each piece is cut, assembled, and finished by hand by our team in Istanbul, and most are made to order. That is why we ask for a short production window before your order ships.
Keep leather away from water, heat, and direct sunlight. Wipe gently with a soft dry cloth, and store the piece flat or hung in a cool, dry place. Treated well, quality leather only looks better with time.
Most harnesses feature adjustable straps and hardware, so you can fine tune the fit to your body. A harness should sit firmly but never dig in. If you are between sizes or unsure, email care@drharness.com before ordering.
Yes. We design bodywear to feel as natural as your favorite everyday essentials while carrying the presence of something special. Wear them on their own, layered under clothing, or however feels most like you.
